SHIPPING AND DELIVERY

 

UK STANDARD SHIPPING (GBP):

Orders under £40 £1.99
Orders £40 and over  FREE

 

IRELAND STANDARD SHIPPING (GBP):

Orders under £40 £1.99
Orders £40 and over  FREE

 

DELIVERY TIMES (after dispatch):

UK: Royal Mail - Delivery from Kent, UK 2-3 Business Days
IE: Royal Mail - Delivery from Kent, UK 5-7 Business Days

 

 

COVID-19 and Makedo

Orders will continue to be processed and shipped from our UK warehouse during the COVID-19 pandemic. 
The situation is changing rapidly and we cannot guarantee regular processing or shipping times to both UK and IE destinations.
We appreciate your patience and understanding during this challenging time.

Further information on the pandemic status in the UK can be found here.

 

Do you ship internationally?

Yes, we can ship to almost anywhere in the world that receives regular postal services. Head to the Makedo Regions page to make a selection that best suits your delivery location.

 

Do you ship to the USA and Canada?

We sure do! Head to our North America store to make your purchase.

 

Do you ship to Australia?

Our home turf? You bet. Head to the Makedo Australia store to make your purchase.

 

Where do you ship from?

Orders for UK destinations ship locally from Kent.
Orders for US and Canadian destinations ship locally from Nevada.
Orders for Australian destinations ship locally from Melbourne.
All other orders ship internationally from Hong Kong.

 

When will my order arrive?

Delivery to UK:
Standard shipping orders are dispatched within 1 business day and generally arrive between 2-3 days from dispatch.

Delivery to IE:
Standard shipping orders are dispatched within 1 business day and generally arrive between 5-7 days from dispatch.

Note: For orders to some remote / regional destinations, delivery times may vary.

 

How will we know when our order has been dispatched?

We will send you a shipping confirmation email when your order has shipped from our warehouse.

 

How can I track my order?

Tracking is available for Express Shipping only. We will email you a tracking number once it is available (usually 1-2 days after shipment).

Tracking is NOT available for Standard shipping.

 

Do you ship to PO Boxes?

Yes, we can ship to valid PO Box and military addresses. However, we can only ship by Standard Shipping as this method does not require a signature on receipt.

 

Will there be any import taxes/customs duties?

Orders shipped to the UK and Ireland do not incur import taxes or customs duties.

 

What can I do if I haven't received my order yet?

If you have not received your order by the estimated arrival date in your confirmation email, first check with your local post office to see if they are holding your order. If after this your order cannot be located, please contact our customer support team at: uk@make.do